Website Migration
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Q: Why should I transfer my website? What does website migration entail?
A: The web site migration service that our company is offering is free of charge (within a certain limit). We’ll migrate your web site(s) to our ultramodern cloud hosting platform without you having to do anything. We know from experience that swapping web hosting providers can lead to lost info and unnecessary network downtime. That is why we’ll do all that for you at no cost!We’ve got practiced administrators whose primary task is to ensure that your web site works precisely as it did on your old web hosting platform. Our administrators are well–versed in migrating custom–built web sites, as well as web sites that are based upon well–known apps such as WordPress and Joomla™.
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Q: Website migration seems like lots of work. How much time can it take?
A: We try to carry out all website migrations ASAP. Nonetheless, we don’t have a fixed time frame for website migrations. There are various elements that you need to consider – the actual size of your site and the workload of our website migration team, etc. We always strive to implement each migration in less than 48 hours. With less sizeable web sites, our staff usually manages to finish within 24 hours.
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Q: What info will I need to provide to your Website Migration Department?
A: We will require the login information for your current web hosting provider’s Control Panel as well as the web site’s name (domain name).
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Q: The login info for my hosting account is sensitive. How can I trust you?
A: Customer privacy is one of our fundamental concerns – for this reason, both our payment page and our CP login page are secured with enterprise–level SSLs. We use safety measures, which include, but are not limited to: physical, digital and administrative methods to protect the data that we gather on the World Wide Web. And we also have a very detailed and strict Privacy Policy, which specifies the types of information that we collect.
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Q: How about downtime? Will my site be unavailable?
A: While we migrate your website, it will be available both in your hosting account with us and in your account with your previous hosting provider. When the transfer is complete, we will make certain that everything is working properly and that the integrity of your content is not affected before notifying you that the migration is done. Then we’ll explain to you how to transfer the domain over to your web hosting account with us and how to modify the DNS settings.
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Q: Will my current web hosting provider need to provide any info/assistance?
A: While we transfer your web content, your hosting provider will not be aware of the transfer at all. We will not get in touch with them in any way.
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Q: Which web hosting providers can you migrate website content from?
A: We can transfer your site from any web hosting provider or any Linux–based hosting platform provided that we can receive access to the Control Panel and there is File Transfer Protocol access available.The only websites that we are unable to transfer are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.