Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying quality support prompt is our top priority, so we support each Linux cloud hosting packages plan with a one hour ticket solution warranty. Once you send a ticket or send us a message, our user help support crew will do their best to deliver the most acceptable solution to your case and to provide you with guidance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time needed. Our crew of specialists will undoubtedly be on the web for you 24x7x365 to respond to all your questions and to take care of any problem you might have. You can post a tech support ticket from the JR Hosting - Web Services Control Panel or drop an email anytime. In addition, on business days, you can give us a call or work with the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in a huge knowledge base into the Control Panel to enable you to get hold of practical step–by–step instructions any time. Each part of the Control Panel possesses its own contextual help area presenting a selection of how–to posts. We have also organized movies to offer you with a better idea of the correct way to conduct any given process.