A live chat is a real-time method of communication between a website hosting provider's support team and its clients. It is a very efficient method to get some information about the website hosting services or get some issue resolved as you are talking to a live agent. The benefits of using a real-time chat service rather than calling or opening a ticket are the reduced possibility of mistakes at the time you exchange info such as usernames or domain names, the more rapid response time because the communication is live as well as the fact that you don't have to stay on the chat constantly - you are able to do something else while the representative investigates the issue in question. Also, you'll be able to be a part of a live chat room from any kind of computer which is connected to the world wide web, avoiding the telephone fees that you'll need to pay if you are calling to a different country.
Live Chat Support in Cloud Hosting
We provide a live chat assistance service for all of the Linux cloud hosting packages that we offer and we're able to help you with almost everything live. If you do not have an account with us yet, we are able to give you more information about the plans to help you to pick the most suitable package. In case you are an existing customer, we're able to help you with any billing or general matter plus with plenty of common technical matters, for instance an e-mail address installation in a desktop email client. If you cannot call us for whatever reason or you are in some country where we don't have a local telephone number, the live chat is the best option to get in touch with us. Needless to say, some issues need more time to analyze and test, so you'll have to open a ticket to our technicians, however, we can save you time and assist you with quite a lot of problems on the chat.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we provide is accessible every single day, even on holidays and weekends. It's the most effective way to find out more about our Linux semi-dedicated hosting packages if you do not have an account yet or to get some problem resolved in case you're a customer and our support representatives will help you live regardless of the time of the day you join our chat. If you are hesitating which package is better for your sites, in case you need advice whether you should acquire a certain upgrade and how to order it or when you've got difficulties setting up an email account on your computer system, you can get in touch with us and we'll give you the required information instantly. Our live chat is accessible even after our telephone lines are off for the day, therefore when you have an account with us, you can rest assured that you will always receive instant assistance with any kind of question or problem that pops up.